Privacy Policy

Introduction and Scope

InsightGate Philippines ("we," "our," or "us") operates insightgate-ph.com and provides budget software tools and financial education services. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our platform, services, or interact with us in any capacity.

We are committed to protecting your privacy and maintaining transparency about our data practices. This policy applies to all users, visitors, and customers who access our website, use our budget software tools, participate in our learning programs, or engage with our services in the Philippines and internationally.

Information We Collect

When you visit our website or use our services, we automatically collect certain technical information including your IP address, browser type and version, operating system, device identifiers, page views, click patterns, session duration, referral URLs, and interaction data with our platform features.

How We Use Your Information

• Provide and maintain our budget software tools, ensuring functionality, security, and optimal performance of your financial planning experience
• Process your enrollment in learning programs, track your educational progress, and deliver personalized learning content and recommendations
• Communicate with you about service updates, educational opportunities, technical support, and respond to your inquiries and requests
• Analyze usage patterns and user behavior to improve our services, develop new features, and enhance the overall user experience
• Comply with legal obligations, resolve disputes, enforce our terms of service, and protect against fraudulent or unauthorized activities
• Send you relevant educational content, platform updates, and service notifications that align with your interests and preferences

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

We work with trusted third-party service providers who assist us in operating our platform, processing payments, providing customer support, hosting services, data analysis, and delivering educational content. These providers are contractually required to protect your information and use it only for the specific services they provide to us.

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public, in accordance with applicable laws and regulations.

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of data in transit and at rest, secure server infrastructure, regular security audits, access controls, and employee training on data protection protocols.

While we strive to protect your information using industry-standard security measures, no method of transmission over the internet or electronic storage is completely secure. We continuously monitor and update our security practices to address emerging threats and maintain the highest level of protection possible.

Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and our legitimate business needs.

• Account information is retained for the duration of your account plus seven years after closure for legal compliance purposes
• Financial data entered into budget tools is retained while your account is active and for three years after account deletion for audit purposes
• Learning progress and educational records are maintained for five years to support continued learning and certification verification
• Communication records are kept for two years to ensure quality service and resolve any disputes or inquiries
• Technical logs and analytics data are typically retained for one year unless required longer for security or legal reasons

International Data Transfers

As we provide services to users in the Philippines and potentially other countries, your information may be transferred to and processed in countries outside the Philippines. When we transfer personal information internationally, we implement appropriate safeguards to ensure your data receives adequate protection consistent with this privacy policy and applicable laws.

Children's Privacy

Our services are designed for adults and are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will promptly delete such information from our systems. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you by email (if you have provided one) or by posting a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Compliance and Regulatory Framework

Our privacy practices comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 in the Philippines, as well as other applicable international privacy laws and regulations. We work with the National Privacy Commission (NPC) and other regulatory bodies to ensure ongoing compliance with evolving privacy requirements.

We maintain detailed records of our data processing activities and regularly review our practices to ensure they meet current legal standards. Our team receives ongoing training on privacy laws and best practices to maintain the highest standards of data protection.